Just Look Me in the Eyes and Smile

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On 01.25.12  •  In Communication skills, Presentation Skills  •  by

How do you feel when a cashier has a frown on his or her face, and won’t look you in the eye? I hate to say it, but as a life-long New Yorker, I’ve experienced that too often. And it is alienating. I feel like I want to take their head and turn it towards [...]

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On Being Authentic

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On 10.25.11  •  In Presentation Skills, Presentation Theory  •  by

The presidential election hype is in full force, but let’s look back for a minute. I came across an article I’d clipped from the summer of ’07, describing Obama and one factor no doubt partially responsible for his victory: “Unlike some candidates, Obama ‘comes across more like a common person and has an aura of [...]

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